Contact Us

Need help? Have a glow emergency? We got you.

We’re a small team, but we check emails with the same care we check crystal quality.
Drop us a line anytime — we’ll get back within 1–2 business days.

📍 Based in: Shanghai, Hong Kong & the Internet 🌐

Business hours: Mon–Fri, 10:00 AM – 6:00 PM (GMT+8)

🗨️ Need answers faster?

Check our FAQ page — it may already have the magic you need.